RMA Services
RMA services is only for customers who order from Arestech. Please fill this request form that allows us to assist you throughout the repair service.
Error Code Table
Note: Hang up = Blue screen or system freeze
System issue (S *) | |||||
S1 | S2 | S3 | S4 | S5 | S6 |
No Power | No Display | Hang up (Before entering OS) | Hang up (during entering OS) | Hang up (after entering OS) |
Auto Reboot |
![]() |
|||||
Compatible issue (C *) | |||||
C1 | C2 | C3 | C4 | C5 | C6 |
Storage Device | Power Source | USB peripheral | Memory Module | Add on cards | Others |
![]() |
|||||
Function issue (F *) | |||||
F1 | F2 | F3 | F4 | F5 | F6 |
Touch | Display | USB peripheral | Ethernet | Express Card | Others |
![]() |
|||||
Software/ Firmware issue (SF *) | |||||
SF1 | SF2 | SF3 | SF4 | SF5 | SF6 |
Driver | Application program | BIOS | Others | - | - |
![]() |
|||||
Appearance issue (A *) | |||||
A1 | A2 | A3 | A4 | A5 | A6 |
Panel / Touch damage | Enclosure / Housing Damage | Connector damage | Cable damage | Others damage | - |
Note
- OS : Operation System such as (Windows/ Linux.....).
- If it is a compatible issue, please put relative devices part no. on "Remark column".
- If possible, please share the damaged appearance location picture to enhance analysis turnaround time.
- Please share your detail failure symptom if available. Your assistance is highly appreciated.